Due to COVID-19, shipping times may be delayed.

Shipping, Refund & Return Policies

Shipping Information

Most items are in stock and will ship same day, Monday through Saturday. All orders placed on major U.S. holidays will be shipped on the next business day. Delivery times depend on your location and the shipping method you select upon checkout. Standard shipping via USPS Priority takes between 2-5 business days depending on location. Express shipping via UPS takes between 1-2 business days and overnight shipping will get to you the next business day. During the COVID-19 Pandemic, some shipping times may be subject to delay from chosen carrier.

Refund & Return Policy

Thanks for shopping at Mseljoy Accessories.  If you are not entirely satisfied with your purchase, we're here to help. Please note that during the COVID-19 pandemic stricter return policies will apply in certain situations. Should you have any concerns or questions regarding a return, please contact us at: sales@mseljoy.store.

Return Policy
To return a purchase, your items must meet the following conditions:
    •    Be returned within 14 days of your delivery date
    •    Be in its original, unused, unaltered and condition
    •    Be returned with original tags and packaging

Return and exchange items can be mailed using any method you choose, at your expense. We recommend using a trackable and insured service. Mail to the address below:

Mseljoy Accessories, PO. Box 4943, Schenectady, NY 12304.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Refunds
If merchandise meets the requirements of our return/exchange policy, then your refund will process, and a credit will automatically be applied to your original method of payment, within a  2-5 days, depending on your card issuer's policies.

Sale items
Only regularly priced items may be refunded. Sale items are final sale. Unauthorized return of sale items will result in store credit only.

To exchange product
Please review our Return Policy as it relates to COVID-19.
To exchange for a different item or color, simply return your item and place a new order online.

Questions or help
Please email us at mseljoyaccessories.com and we'll get back to you within 1 business day.

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