Return and Refund Policy
Return & Refund Policy
Thanks for shopping at Mseljoy Accessories. If you are not entirely satisfied with your purchase, we're here to help.
To return a purchase, your items must meet the following conditions:
• Be returned within 14 days of your delivery date
• Be in its original, unused, unaltered and condition
• Be returned with original tags and packaging
Return and exchange items can be mailed using any method you choose, at your expense. We recommend using a trackable and insured service. Mail to the address below:
Mseljoy Accessories, 21 Swan Street, Schenectady NY 12307.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If merchandise meets the requirements of our return/exchange policy, then your refund will process, and a credit will automatically be applied to your original method of payment, within a 2-5 days, depending on your card issuer's policies.
Only regularly priced items may be refunded. Sale items are final sale. Unauthorized return of sale items will result in store credit only.
To exchange product
To exchange for a different item or color, simply return your item and place a new order online.
Questions or help
Please email us at mseljoyaccessories.com and we'll get back to you within 1 business day.